I just wanted to let you know what a pleasure it was to work with Ken you really have a devoted, customer service oriented employee. My company used your services and I filled in as a driver for my company's vehicle for a few days, it was Ken who gave me the courtesy to familiarize the van and explained the system your company was using to accommodate our employees
You are very lucky to have an employee like that, customer service comes first with him not to mention caring and compassion. It was a pleasure working with him.
Ms. Mary Todd called in this morning to thank us because she said she was more than pleased with the wonderful, lovely service provided by Aman yesterday picking her up from Newark.
Ms. Mary Todd
We hope you are doing well and will enjoy the upcoming holidays.
This is a late but very sincere thank you for all you did to help make our daughter's November 28th wedding day wonderful!
The three bus drivers were all kind and friendly. The bridal coach was so much fun, and the water, champagne, matching napkins were quite a special touch!!
When David, our driver in the bridal coach, started the CD, "Going to the Chapel" on our way to the church everyone laughed! It was a great way to start the trip to the chapel and begin this important day in our lives! (Mike and I drove with the girls to the church)
Thanks again for your time and help with all the transportation including the rides for Father Daniel. He was so appreciative of having a driver both Friday and Saturday. He did a wonderful job marrying our daughter and our now, son-in-law, Matt.
You are the best Sasha and J and J Transportation is a well respected company due to the great people working there like you!
Sasha, a special thanks to you and the entire J&J Transportation team for making our daughter’s wedding go off without a hitch! All three drivers were timely, courteous, friendly and very professional. Thanks for your patience during all my phone calls and e-mails. It could not have been any easier for our guests and there was no stress at any time from a logistics perspective. Our experience with J&J could not have been better and it definitely added to the overall celebration. Speaking for the ride back from the reception to the Sands on our bus, we could not have had more fun! Great way to cap off a wonderful evening (or for those continuing on at the Sands a nice segue to even more fun!).
Again, many thanks for adding to all the great memories we have of that fantastic day. All the best
Our bus driver’s first name is Michael...don’t know his last. But I just wanted whoever supervises his work to know how exceptionally wonderful he was to work with during our 3 day and 2 night trip last weekend. We had to change two stops, ‘no problem’ he said. He was courteous, helpful, always on time, flexible and very professional. Everyone on the bus loved him! I said as we finally got home an hour later than planned, ‘Michael, you were a terrific asset to our trip. If ever we contract again with J&J I am only willing to sign if you are our bus driver’.
And because this adult school has used many bus companies and experienced a dozen drivers, I just want someone to know Michael is exceptional.
Montrose Adult School
We booked a trip to Vermont with the Juliet Tour (August 7th thru 9th) which consisted of 52 women. We had the pleasure of Sean Marrero as our driver. He far exceeded our expectations. Spending 3 days with 52 woman required someone special like Sean. Not only was he a safe driver he was always professional and rolled with the punches from us women. He was very courteous and always on time. We will be booking again for a Juliet trip for 2016 and we will use Sean. Thank you for taking pride and being selective in your hired drivers. The Juliets found our Romeo!!!!
I would like to say thank you to both Ciara and Vonz. Ciara made my booking process so incredibly easy and she got every detail on spot. She was very helpful in choosing just the right bus and driver for my party needs. Vonz was our driver for the evening and he went out of his way to help me load the bus in the pouring rain and was so friendly to the guests. He was just the right fit for our party. Once again, thank you J&J staff, you guys are incredible.
Upper Macungie Township
Just wanted to thank you for the tremendous service to and from our hotel in NYC over the weekend. Both drivers – Tony and Kem – were courteous, friendly and great drivers. We lucked out that there was very little traffic headed into the city, so we made very good time both directions. My mother-in-law has chronic and severe back pain, which was why we asked for your service. She found the seats quite comfortable, which helped a lot.
Thanks again so much,
Ann & Bruce W.
I wanted to take the time to praise this organization and drivers on an excellent experience! Recently my extended family used your services for airport transfers for our vacation. First off, the office staff was extremely helpful in recommending what vehicles would work for us and accommodated us in a roomy and luxurious way that was pleasing to both the adults and children.
The drivers were not only professional and courteous but treated us like we were a family, not just a customer. Ken, who took us to the airport in 7 inches of wet snow, not only checked in with us the evening before but took extreme care and caution driving our family in a timely fashion through the treacherous road conditions. Adam was wonderful as well on our return trip, being sure to greet us at baggage claim with his business card and expedite our return home in a comfortable and safe manner. (The champagne was enjoyed and appreciated as well!)
We will definitely be using this service in the future for our airport transfers and would refer them to all family and friends!
Mrs. P. Smith called into office today to inform us of what a phenomenal job our driver, Saeed, did on her trip to New York City on Sunday December 7, 2014. She also expressed that this was one of the best experiences she had, and how very polite and helpful he was. She also said he was the most experienced driver she has ever came across and he drove perfectly, even in new York City.
A Job Well Done
Mrs. P. Smith
A co-worker of Rebecca S. called in on her behalf to advise us that Sinan was fantastic! He said she travels a lot and has had a lot of drivers and something about this man was above and beyond. He stated she was very persistent that he called right away to advise us of this and I added his as her personal request to her account. Her co-worker advised the fact alone that she insisted on this phone call was a compliment in itself as she does not do this often for anyone.
Sandra C. called in after being picked up from JFK and dropped off at home in Allentown in one of our MKT's. She emphasized her gratitude to J & J for the thoughtful service (bottled water & mints) clean vehicle and courteous driver. She wants to compliment Kem Burkett for his professional demeanor and pleasant attitude throughout her trip today. She has a return booked with us and requested Kem for that trip as well! She was more than pleased with her experience with J & J!
I just wanted to thank J&J for a swift and safe trip to my meeting in Philadelphia on June 17, 2014.
The driver, Hassan, arrived 15 minutes early and greeted me warmly. We chatted the entire trip down to Philly.
Hassan dropped me off at the door to the restaurant and was there again hours later when it was time to go to the evening's next event.
When I called Hassan at the event's end, he was there within minutes to pick me up and whisk me back home, chatting again all the way.
I would recommend Hassan, and J&J for any future transportation needs.
I just wanted to drop a note to say thank you to guys at J&J.
My group of 12 were extremely pleased with the service that was provided for our vacation, to get to the airport.
We would highly recommend J&J to all our friends. In addition Nick was a great driver and would be our request for all future trips we take with J&J.
Again Thank you and hats off to Nick for a great job done!!!!
I would specifically like to request Pete Roman as my driver on the return portion of my itinerary as well. He did an excellent job; he was timely, efficient and worked diligently to avoid delays resulting from an accident on 78 - all of which ensured I made it to the airport on time. It relieved a lot of stress on my part, which I appreciate. I would request the same level of assurance on my return trip and I know Pete will deliver.
A Mr. Angelo from Warner Stain Glass Company called today to compliment not only his driver Olim, which he would like as his preferred driver because he is the “best chauffeur” but Aurora because he said he has never been treated nicer and more professional then he has been with Aurora. He says when he calls to make a reservation he will wait on hold for her because she handles him very professionally and with much respect. He loves dealing with Aurora. He wanted to let us know he is very very happy with our service.
Warner Stain Glass, Allentown
To Whom It May Concern:
Wanted to thank you and the two drivers our family had to take them to JFK after several changed due to flight cancellations picking them up at the two different airports and bringing them back to Bally, Pennsylvania. The drivers (Nabil Z. and Sam C.) were very nice and courteous and every time my husband had to call and change things they were very nice and understanding. We highly would recommend J&J to our friends. Thank you so much again.
Mrs. Harold M.
Good evening, I am writing to let you know how wonderful of a job your driver named Chris Lee did for our dance group last weekend. He was driving one of the smaller busses without a bathroom back from Philadelphia when my mother who is in her late 60s became sick with food poisoning. He was so kind a found a safe location to get her off and use a bathroom and then waited for another person to come and pick her up. I just wanted to say thanks and tell him his professionalism and kindness was well appreciated. Thanks again.
I wanted to say thank you! It is not an easy task taking our trip, with my mom being handicap. I commend Saeed on all of our past trips as well as Nick today. I would not hesitate to book again and request Nick. He was extremely helpful with my mom and considerate of her needs. Also due to a suggestion about sight seeing on his part, we have already discussed booking in early Spring for another trip. Thank you again for a great day!!
I just wanted you to know that my daughter was on your bus last weekend for the Hershey Competition with the Northern Lehigh Marching Band. I was impressed with your chauffer and the quality of the bus itself. I will absolutely recommend your services anytime! Thank you!
I want to thank you for an excellent trip to Virginia Beach. You made everybody's day by being so kind and helpful to me and all the people on the trip. The people really enjoyed you as our driver. Take care and thank you.
Sharon & the rest of the bus
The driver, Olim, did a terrific job. He was early/on time every time and knew exactly where he was to be and where the group was going. Couldn't have been better experience for our group.
Debbie A.called in to state how wonderful her experience with us this past Friday September 20th was. She stated that from the phone call to the office with our reservationist down to the vehicle and driver everything was perfect. The driver Joe was pleasant and well mannered. He was on time and made everyone at ease that night. Thanks to J&J She truly was able to have a wonderful Evening.
I'd like to say thank you to our driver, Dan Pope, on our wedding day on June 15, 2013. He was very professional and courtesy to our needs. Thank you for everything you did on our wedding day and more!
We have never used your services before,but I must tell you our experiences with you company and driver,Joe Scandariato were outstanding.From the minute he arrived at pickup point to the drop off at the end everything was outstanding.When we arrived at graduation,I insisted that Joe come inside with us,as I knew he would be glad he did.He had never seen a PASP graduation before and told me personally that he was so impressed,and glad he accepted my invitation.Congratulations,Joe,job well done.In the future if we ever need your services,it will be J&J,and of course,Joe Scandariato.Thank you very much!!
The Berardinucci & McConnell families
Hello J & J Transportation,
My name is Jim Jones and I am the Principal of Good Shepherd Academy in Kingston. I had the pleasure to travel in the bus driven by Joe Scandariato last Friday and must commend you for the quality and professionalism of both drivers assigned to our trip to Philadelphia. I have worked in the Diocese of Scranton for over 20 years and have spent 20 years as a Principal. Ultimately, the decision to select bus companies falls to me in my role as administrator. I will say without hesitation that J & J Transportation was the most customer friendly company that I have ever used and WILL without doubt use your company in the future. Please thank Joe and Mike and let them know that they did a wonderful job of representing your fine company.
Thank you again for a GREAT TRIP!
Jim Jones, Principal
GOOD SHEPHERD ACADEMY
On Friday, May 10, our 8th grade class used your transportation company for our class trip to Philadelphia, originating in Kingston, PA. Our bus drivers were Joe Scandariato and Mike (I apologize for not having his last name). Joe and Mike were exceptional. I rode on Joe's bus and told him that I have gone on many class trips, and his driving was, by far, the smoothest and his personality, the best. He was so easy-going and never once became affected by the traffic. It was an absolute pleasure to ride with him in the driver's seat. The other chaperones who rode on Mike's bus assured me that they had the same pleasant experience. From the prompt time of arrival to their depature, both gentlemen acted professionally and respectfully. This was our first time using your transportation company, and you can be sure you will be called upon for our future field trips.
GOOD SHEPHERD ACADEMY
To whom it may concern,
On April 24,2013 we had a trip to Sight & Sound in Lancaster, PA. Our driver was Ronald Nowlin. He was Excellent. He is a very good driver. He is very careful & watches his speed. Also is very friendly. On our next trip with you, we will request him. You should be proud to have him in your employ.
Looking forward to our next trip.
St. Johns senior club
To the J&J Transportation Team,
I am writng to express my appreciation for an excellent transportation experience my team and I had last week with J&J Transportation.
Hassan, our driver, drove the Haverford High School Science Olympiad Team to our state competition at Juniata College by way of Altoona, Pa on one of your large coach buses.
Hassan arrived early. The bus was spotless. Throughout the duration of the trip, Hassan treated each team member with warm enthusiasm. Hassan is a skilled driver, we arrived on time and safely to each stop. Each stage of the bus ride was smooth and comfortable.
The combination of the clean, comfortable bus and its delightful and professional driver made our trip all the better. The next time the Haverford High School Science Olympiad team needs a bus, I am going to call J&J and request Hassan. I will also recommend J&J Transportation (and Hassan) to all the club moderators and coaches I know at Haverford High School. Thank you for your excellent service.
Science Dept. @ Haverford High School
To the entire J&J Transportation Team,
I wanted to let you know what a wonderful experience we had with your company. We rented a limo on Saturday night, April 27th and everyone was great to work with, from the first phone call I made to make the reservation to the time we were dropped off after our night out.
The office staff was courteous and knowledgeable and our driver John was exceptional. He was timely and friendly, and made us feel comfortable and we were able to enjoy our ride knowing we were in good hands!
Thank you again for a great night out in celebration of my brother’s birthday. He was very surprised and we all had a fantastic and memorable time!
We will definitely book with you again next time we need formal transportation and I will pass on your business to others as well.
Clear Channel Airports
Christine C. called in this evening with her compliments for Abboud. She was a little weary given the pouring rain and she stated Abboud made her feel at ease and handled it superbly. She stated that she had a package and to prevent it from getting wet, he protected it with his jacket for her and followed her directions completely.
To Owners and Managers,
After many years, off and on, of using your car service I wanted to commend you on your business. I'm impressed with the acumen and great courtesy of my latest driver, Hercules. In a quiet and efficient way he managed to make the trip to NYC and back comfortable and interesting. His professionalism is to be commended and I felt you should know. I hope to be able to have him drive us more often.
I have called many companies for a price for transportation to our cruise. You are so knowledgeable and pleasant that I would gladly book with you and will tell everyone about your great service. You are a credit to this company. You are the true meaning of customer service. I appreciate all that you have done and can't wait to use your service. I think you said you would get us one of the newer vans and I certainly do appreciate that. Thank you so much, you are making this trip so much enjoyable.
Driss is an excellent driver. He drove my girlfriend and I into NYC last night to a concert. I knew we were in good hands when I noticed he didn’t even need the GPS, he knew the city like the back of his hand. We arrived early to the show and couldn’t enter the building. I told Driss I would love a slice of good NYC pizza and he knew exactly where to take us. Also, by the end of the night we were dying of thirst and had gone through all the water in the SUV, Driss then pulled over to get us some more. I would highly recommend Driss to other customers.
Just a note to say how happy we were with J&J for our annual A/C Trip. Lee (Garay) was an exceptional driver and provided courteous and professional service.
What a great time we 8 had with J&J. Jerry was a perfect gentleman with me, my grandchildren, and daughters. Fun was had by all. The weather wasn't easy, but Jerry
handled it well.
Thanks for making it so easy to have a fun day.
Audrey M. (Emmaus, PA)
Just wanted to let you know we had a wonderful day in NYC with our whole family.It was no small part that your luxury bus and terrific driver, Billy Cruz, played in this experience. I’d choose your service (and Billy) anytime. Your entire staff was thorough, friendly, and efficient. I tip my hat to all of you. Thanks.
Thanks for taking us to and from Bethlehem for our party! We appreciated your care and words of wisdom.
(individual messages in card)
You're the best!
You're an awesome bus driver. Thanks!
Thanks for a safe and fun night!
You were the best driver ever! Thank you for such a wonderful night!
St Luke's Class of 2016
St. Lukes Hospital - Temple
We have used a variety of car services in the Lehigh Valley for a number of years and none compare to the quality of personnel, service and vehicle as that of J&J. From the online registration process through the delivery of service with your drivers (Lonnie in particular) the experience was outstanding. I own a service business and compare all people with whom I do business with that of my own. You truly treat people as though we are your first and best customer. There is no reason for us to ever look for another service again….yours is by far the best in the Lehigh Valley! Thank you for this opportunity to share my story about J&J!
Arthur F. Taschler, Jr., Chief Operating Officer
TuWay Communications, Bethlehem, Pennsylvania
I wanted you to know that I was very impressed and happy with my driver for my drop off earlier in the week. I had left my phone, which is vital to me for work, in the vehicle. The driver, Mr. Gibbons, noticed the phone and drove back to the airport and managed to catch the me before I crossed through security. I am very happy with your service and the service of your drivers.
To everyone at J&J,
I just wanted to thank you all for your excellent services. I hired a limo bus for my wedding on 6/15 and everything was perfect! Firstly, when I called to book the limo, the person on the phone was great and tried to get me the best rate for what I needed for my day. Secondly, the limo driver was awesome and got us to all 3 stops with no problems at all! He showed up about 30 minutes early which was great because I did not spend one second of my day worrying about whether the bridal party was going to be on time! The limo itself was fabulous and we had so much fun in it. The best man in our wedding is still talking about how good the champagne was on the limo! I will definitely recommend J&J to my friends and hopefully use your services again in the future. Thank you again!
Mrs. Miller called in to say Lonnie was Top notch for her daughter’s wedding! She said he was great, he helped her with her dress on to the football field for pictures when the ground was wet. He had an umbrella and helped the people on to the bus! She said she will definitely recommend our company to everyone she knows!
Our limo showed up right on time and made multiple trips to get my family and wedding party to the venue. Our driver was professional and friendly. He even picked something up from the hotel for us that we forgot. I can't say enough good things about this company. They were easy to work with and did such an amazing job! I would totally recommend this company to everyone!
I just wanted to drop you a quick line about our youth group's trip to Baltimore, MD last weekend. Our driver, Arthur Amelio, was excellent, courteous, helpful, friendly, flexible, accommodating, and skillful. He is a true gentleman with a very positive attitude. He is cool under pressure. I would say that he represents the epitome of professionalism and service. There is no doubt that Arthur really helped to make the trip a great pleasure for us. Over the past 3 years, we've used J&J's bus service for this yearly trip and all of the J&J drivers have been very good, but I just wanted to let you know how great Arthur was in particular. Please thank him again for his fine job!
Dan B., youth minister
Zion's Church/Journey Cafe youth center
TO J&J TEAM--
I wish to take the time to thank you for your wonderful service. From your office staff (Janina, in particular) to your many professional bus drivers, it is always a pleasure to deal with your courteous staff. My assigned driver Marco is always top notch. However, I wish to share with you my surprise delight with Allen on my last trip (Apr 24). Guests on his bus could not say enough good things about how personable and friendly he was to all of them. I had a brand new person that day in charge of the group on his bus. He was instrumental in putting her at ease by making the entire trip to Sight & Sound a breeze. By switching buses on the trip back, I was able to see for myself what all my guests were talking about.
The first time Allen drove for me was quite some time ago. I remember him as being very quiet then. Obviously, he has become more comfortable and was very responsive to my own strange and quirky style of being a tour group leader. We all liked him VERY much and would be proud to have him drive for us in the future. Actually, I haven't found a single driver from J&J that has ever been assigned me that I wouldn't want to return. How do you find such GEMS? Keep them coming! My experience has been that when employees are treated fairly, they become the best ambassadors of the company. You must be doing something right. Keep up the great work!
Fun on the Run
Fun on the Run
I just wanted to reach out and tell you what a nice experience it was dealing with your company…from Kristy and the reservation process, the small change in pick up time, the confirmation call, the clean vehicle and your professional driver Glenn.
Your company is a class act!!!!
Thanks for everything!
Angelo was the Nicest Driver, and a good guy. He enjoyed the company and the ride and wanted to compliment his driver for doing a Super Job.
Keith, Bethlehem PA
I used your services on Friday 1/27/12 and was very happy and pleased with Lonnie and everything concerning our trip. I plan on doing much more business with your company in the future.
I just wanted to take a moment to thank you for your incredible service.
My driver, Angelo, was exactly on time, polite, and professional. The
car was clean and comfortable. I could not be more impressed. Best ride
home from work I have ever had. I will absolutely use your company again
if the need arises and I will be referring friends, family and
coworkers. Thank you!
Sam Aljabour was a great driver. Sam was very nice and was always waiting for us ready to go. I would definitely recommend your company and the driver to all of my friends or anyone who needs service.
DANIEL MCGOVERN SR.
I just wanted to let you know that the trip on Friday was awesome, and our driver Joe was great too, so if you could pass that along that would be great.
Sami was a great driver. He state Sami was very attentive, always trying to help them out, and made his wife’s 50th birthday event very enjoyable.
January 12, 2012
To the office of J & J,
I want to write a comment about the person who helped me setup my reservation; Diana. Diana was so very helpful in planning this rental. She never once got annoyed or bothered by my phone calls. I called at least 3 different times on 3 different days. I originally called just to get estimates on this. This night is going to be very special. It is my wife’s surprise 30th birthday party. I wanted her to arrive in style. Without getting into the details, she has had a very trying year. There have been some personal setbacks this year for her. I wanted to do something so very special for my wife, because she deserves it. When Diana and I first spoke, there was no way I could afford to do this on my own. So I asked 2 other couples to join us to help split the costs a bit. Either way, I was going to be paying a lot of money out of my own pocket. One accepted and the other didn’t. Diana was instrumental in working with me and offered me a 10% discount which pretty much put me over the top. Her kind and caring ways made me comfortable in my decision. I never once felt pressured to do this. Listen, I am in sales, and I know all too well what that feels like. She was very professional, yet she gave it that personal touch. I almost want her to come along for the night now, because I feel like she should be there! In closing, Diana is a huge asset to J&J. I never booked here before and if all your staff is as friendly and as personal as Diana is, I will gladly book again and I will certainly refer your company to anyone I know. Thank you Diana, and thank you J&J for having such friendly and professional staff. I can’t wait for the 21st and the surprise this will bring to my wife!
January 12, 2012
Dear Staff of J and J Transportation,
I want to express my sincere appreciation for the wonderful bus transportation
you have provided to our summer camps for the summers 2008 – 2011.
I called your office back in January 2008 to make transportation arrangements
for the summer and was greeted in a very professional manor. I was a bit hesitant to
use a company that I never used before and was reassured by your team, that the
service you provide was simply the best.
I just want to let you know, that statement is 100% accurate. Every time a bus
was ordered it showed up on time and with a courteous driver. Even when I ordered a
55 passenger bus and you only had a 47 passenger you sent a van to make up for the
difference in seats. I have never experienced service like that before. The buses were
always clean and well maintained. They never broke down and were always prompt.
The drivers all had cell phones and GPS devices to make sure they were reachable
and not to get lost.
Besides the prompt service, clean buses and courteous drivers you also
accommodated us on the price of all the charters, even when gas prices were out of
control. We both gave in a little on some of the trips and you kept your word on all the
contracts that we agreed upon. Again, very honest and good business practice.
Another point I want to mention, was my dealings with Shannon and honestly
anyone whoever answered the phone at any time of the day or night. These people
were always polite and understanding and if they didn’t know the answer, they looked
into it and got back to me.
If anyone needs a recommendation about your company please don’t hesitate
to use me as a reference. I am looking forward to using your company again for the
2012 season and hoping you may get more buses in your fleet so you can
accommodate all my needs.
Camp Dora Golding & Camp Dina
Camp Dora Golding/Camp Dina
Thank you so much for being wonderful on our wedding day on Saturday, 22nd October, 2011 in Collegeville, PA x King of Prussia, PA. Thank you Joe S. for being patient with the delays that came with the wedding. We both feel lucky to have you as the coach driver.
Marilyn x Alain F.
Just wanted to say a kind word about your service. Everything was great. Our driver, Robert was a gentlemen & very helpful. My Granddaughter loved her first (of many) limousine rides to New York. I will be calling J & J again.
Thanks for a wonderful day and the bus driver you gave us, Mark, was great!!!! And on our next trip to see the Navy football game we want him to drive us!
St. John's Lutheran Church/Navy League
Hey there! Great to see you on Linked! Always love to work with your company and will definitely continue to recommend you!
Rockin' Ramaley & Rockin' Photobooth
Rockin' Ramaley & Rockin' Photobooth
It is rare indeed that I take the time to send a letter of thanks and recommendation. In the case of J&J Transportation it would be irresponsible for me not to do so! So far we have used your services on 4 occasions (perhaps more, but 4 for sure). The drivers in every instance have been professional, courteous and helpful. In addition they have been on time or early as well as safe and responsible drivers. Our trips have been varied; from trips to/from the airport to parties as well as other venues. I feel comfortable having my wife and daughters use your service and rest easy knowing they are in good hands when they are with your guys.
All of your drivers have been great. We specifically had drivers Dave, John, Jorge and Abe and each one of these gentlemen have been exactly that; gentlemen. In this day and age it is refreshing to know that there are others that still feel as we do. That is that honesty, service and reliability are the hallmarks of any well run operation. I can say without hesitation that J&J has lived up to that standard.
Please pass our specific thanks along to each one of these gentlemen for their service. We look forward to continuing to use J&J and your professional fleet and drivers.
Christian M Joest
Imperial Machine & Tool Co.
Christian M Joest
Imperial Machine & Tool Co.
The limo van was spotless, just as ordered and early to arrive. Olim, the driver, was polite, a careful driver, helpful and prompt. He drove several round trips during the beginning rain of Hurricane Irene on a road along the Delaware River with no problems. He escorted guests to the van with an umbrella and was amazing.
Jen and Mike M.
I used J & J for my wedding and I wanted to thank you for running such a respectable and friendly business. Out of all of the vendors I dealt with during the planning of my wedding, yours was the easiest to work with. I knew from the moment I called that I had made the right choice. We rented a Hummer for myself and my husband as well as our attendants. We also rented a motor coach for our guests as transportation to and from the reception. We canceled our reservation, but changed our minds the next day. A simple phone call was all it took to reissue our reservation without fees or issues. The vehicles were spotless and in perfect condition. The staff was friendly, knowledgeable, and helpful. The drivers for both vehicles were excellent. They were knowledgeable, helpful, kind, and friendly. We enjoyed our vehicles so much and are happy we picked J & J. I will recommend you to my friends and family without hesitation. Keep up the incredible service!
Dear J & J Limousine Staff,
Thank you so much for your excellent service on our wedding day! The girls that helped make the reservations recommended the perfect party bus for our big bridal party. The driver was FANTASTIC! He knew just what to do and even showed me my dress had a handle. We also used your service to take us to the airport in May, 2011 for our honeymoon and the driver was on time and excellent as well. We will use you in the future & highly recommend you to our friends & family!!
Matt & Monica
Please pass on to the Management extend my personal thanks and appreciation for the EXCELLENT service I received from the team, including Janina who took the time to talk to me and help set a strategy for my pick up under extreme weather conditions while i was shut in at Newark Aiport due to flight cancellations Wed. Evening.
My Drop off Sami, was careful in delivering me to the airport in snow conditions, and my pick up at the airport driver (lonnie) was exceptional as well. He was patient with helping me get situated and in trying to recover my luggage as well.
Many other services would have told me “I was on my own”, but the service and attention i received in helping get me home , was as if i was a family member.
J&J Luxury Transport went above and beyond !!!
Thank you for your service. Both of the drivers were prompt, courteous, and took very good care of us. We appreciate it.
A recent client wanted to take time out and say thank you for getting her son to the airport, she indicated the driver was great, manner able, on time, and confident even in the bad weather. She wanted to also say thanks to the team of J&J for being so nice at taking her reservation information and definitely would use our service again, and refer as well.
Just a quick note to say how much we appreciated your wonderful service in getting us into Brooklyn Pier for our trip to Europe on the Queen Mary 2…and then back again a month later. We felt safe and secure with your two drivers and really appreciated the comments and insights they provided on the Big Apple.
Jennifer and I will be traveling to Europe again next year on the QM2 and our plan is to once again enjoy the J&J experience.
I would like to take the time to commend J & J Luxury Transportation for their wonderful service on our bus trip yesterday. I am a teacher in the Bangor Area School District. Some of my colleagues and I took 35 students to Washington, DC to tour the Vietnam Memorial and the Holocaust Museum. I was very impressed by the courtesy of your staff in helping me book the reservation. They were all very friendly and answered all of my questions, which is a rare thing to find today! I would really like to thank our wonderful bus driver named Ray. He was the absolute best! He was so accommodating throughout the entire trip. The bus ride was perfect. Ray knew exactly where to go and handled the drive with ease. Many of the students commented on what a great bus ride it was! My students, colleagues, and I felt very safe and relaxed throughout the trip, and we would all like to thank Ray for his outstanding service. We would love to request him for future trips! Thanks again
Lehigh Valley, PA
We have just returned from a trip with St. Mary’s Golden Age Club and are writing to commend Levardo Galray on his honesty and integrity regarding the return of my money purse that had fallen to the floor of the coach without my knowledge. Thanks to an honest young man, my prayers were answered before we left Pinegrove. When I saw Levardo on Friday and thanked him for his honesty he replied “that’s okay, that’s my job”. How special is that? You are fortunate to have such a fine young man in your employ. I shall remember him in my prayers for his very kind deed.
This is just a short note to let you know how much my daughter and I enjoyed your limo service to Atlantic City on May 3. Paul Grazio was a skilled driver, polite, and a pleasure to be with. Thanks again for the great service.
I just wanted to let you know that I enjoyed a bus trip to Atlantic City on Wednesday, July 18, through J&J. Our bus driver, Lonnie, was courteous, friendly, and a very patient driver. I’m not very comfortable on bus trips, but he made me feel safe and relaxed. Thanks for the great service and having such reliable drivers.
Let it be known that Levardo Garay now has 54 more fans. Of course, I am still his biggest supporter, but his competent driving, his unfailing courtesy, his caring manner, his good humor and his professional attitude endeared him to all my passengers. You are fortunate to have such conscientious employees.
Sara Ann T.
I just wanted to thank J&J Limousine and Driver, Michael Roberts, for making my parent’s 50th Wedding Anniversary one they will always remember. The limo was spotless, and the journey down and back to Philadelphia went without a hitch. Thank you again for your service. I would gladly use J&J again in the future and would be happy to request Michael Roberts as our driver.
I would like to take a minute to thank you for your exceptional service on our bus trip to Washington D.C. The professionalism and courteousness of your staff was outstanding. I would especially like to recognize Susan. Her professionalism, helpfulness and warm and friendly demeanor makes her a great asset to your business. I would also like to commend our bus driver Chris. I have been on many bus trips with several bus companies, and this trip was by far one of the best, smoothest rides I have ever had.
Carrie from J&J responded very quickly with all the information I needed. She took time to answer all my questions. What was extraordinary however was that she was very courteous on the phone at all times, and made me feel important and valued as a customer, even after a few extra requests and e-mails. In this day and age, that is unfortunately a rare thing.I will also pass along your company’s name to my colleagues at work. I always appreciate the people on the front lines when they make me feel like I am not a bother, but instead make me feel like a valued customer. A job very well done.
Your driver exceeded all my expectations of how I had hoped a driver would be. He was wonderful; I really feel that he went above and beyond what was required of him. He was truly outstanding and in a class by himself. Your driver is truly an asset to your company. Because of the success with my trip today I know there will be future bookings with J&J. I just wanted to bring to your attention what a wonderful employee you have, but I am sure you already are aware of that.
Ruth Ann C.
Long Island, NY
This is only one of three compliments I received for our chauffeur. I personally spoke with him when I saw him in the parking lot and he was indeed a pleasure. Please pass on my appreciation. FYI - He took a group to New York City last night for the corporate challenge race.