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      FAQs

      Luxury Without Limits

      24/7 Office Hours

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      Frequently Asked Questions

      J & J Policy

      What methods of payment are accepted by J & J?

      • Credit Card – AMEX, Visa, MasterCard & Discover
      • Checks are accepted with a valid and matching drivers’ license
      • Cash is accepted with a card to hold your reservation
      • What is your standard cancellation policy?

      What is your standard cancellation policy?

      Please be courteous with our staff and try to let us know as soon as possible if you have a cancellation or any changes to make to your reservation. Deposits may be refundable, but our policy varies per vehicle. Please contact your reservationist for details.

      Do I have to tip my driver?

      Tipping varies. Please contact your reservationist for details.

      Is smoking allowed in the vehicles?

      No. J & J Transportation is a smoke-free fleet.

      Four fleet cars in front of a glass building

      Making a Reservation

      Do you have an App I can use?

      Yes! You can download it on the Apple App Store or on Google Play.

      How do I make a reservation?

      In order to make a reservation, you can either call our office or request a quote online. For any trip requested 24 hours or less, please be sure to call the office at 610.776.1516.

      Can I rent a vehicle for just me?

      Of course! We have many smaller luxury vehicle options for those traveling by themselves or with one other person. Why risk your license, your livelihood and your reputation when you can share the fun with your family and friends in a J & J vehicle? Take the stress out of airport, business and or group travel with J & J Affordable Luxury Transportation.

      I am organizing a school trip, what is the largest group you can accommodate?

      Our largest bus can accommodate up to 55 passengers. We are happy to assist you with multiple vehicles if your group is larger than that. Please contact us for a quote.

      Can I use a J & J vehicle for multiple days?

      Yes. We do offer multi-day services. Please contact us with the specifics of your trip so we can accommodate you precisely.

      If my address is not listed in your pickup area, can I still use J & J service?

      Not in our pick-up area? No problem! Call us and we can set you up with one of our background-checked, licensed, and insured affiliates. Our affiliates are available all over the continental United States. Our team personally meets with other transportation companies to ensure that you have safe travel wherever you go. J&J reservationists will book your transportation, and reconfirm your transportation 24 hours prior to your arrival.

      View Pickup Area »

      I can’t reach J & J’s local phone number. Is there an alternate number?

      Yes. 610.776.1516 is our main number. 610.776.1580 is available to you as well as our emergency number, 484.523.8999 in case of a power outage.

      Special Requests

      Can I request a particular driver?

      Yes, every effort will be made to schedule the requested chauffeur accordingly.

      I am traveling with an infant. Are there car seats available?

      Yes, we can make car seats available. Please note any and all special requests at the time of reservation so we can be accommodating towards all travelers!

      Will my vehicle have champagne in it?

      Some vehicles come with a bar area. Those that have this feature designated will have champagne & bottled water supplied.

      Mercedes Limo Vans, Limousines, Stretched SUVs, and Limo Coaches typically have this feature included.

      My loved one needs non-emergency medical transportation. Can your service assist them?

      Your loved ones are important to you, and they are important to us. For our clients who have medical or other special needs, even the simplest trip can be a great burden. We take special pride in offering extra attention to those who need it most. We provide non-emergency transportation to a hospital or doctor’s appointment for less cost than an ambulance or other emergency vehicle. Over the years we have transported the young, the elderly, the physically and developmentally disabled.

      What Our Customers Say

      Testimonials

      We treat all of our customers like family because we are a family owned and operated business. That is why many of our customers continue to use our service year after year.

      4.8

      163+

      Customer Reviews

      “J&J Transportation was great to work with.”

      - Haley Davis

      Excellent company, very professional Highly recommend them, have been using for over 20 years

      Brian

      Jun 10, 2024

      Rated 5/5

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      Every year I take about 300 kids and 6-7 busses on a school trip. J&J has consistently been the best bus company for us. The drivers are safe, friendly and extremely communicative. Anytime the school has booked a different bus company we’ve had problems. There has never been an issue with J and J. Pricing is competitive, but even when a few dollars more, SO worth it. Highly recommend!

      Rich

      Jun 07, 2024

      Rated 5/5

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      Excellent service. Great, friendly driver.

      Mo

      Jun 04, 2024

      Rated 5/5

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      A Vehicle for Every Occasion

      Our Fleet

      With one of the region’s largest and most diverse fleets, we can provide chauffeur services for any group size and occasion.

      Our Service Areas

      Serving the Tri-State Area & Beyond

      Service Areas
      Pennsylvania
      New Jersey
      New York
      Delaware

      As Seen On

      Wedding Wire
      National Limousine Association
      The Knot
      Lehigh Valley Style
      Readers Choice
      The Chamber